If you run a medical practice, you’ll already know that patient data and security are vital to running it successfully. Wouldn’t it be great to have a POS system that is also able to securely store your patient data, while remaining HIPAA compliant? After all, patient records go hand-in-hand with payment information, so it makes sense to have a system that works to make the payment process seamless.
We’ve previously written about how Clover POS provides both the best hardware and the best software for medical practices (you can read that article here if you’d like to learn more). In this article, we’ll explain why it will make such a difference at your office.
Payments for medical services
Clover POS offers access to the Virtual Terminal, an online service which allows for secure storage of patient payment information. It also allows you to take payments online and over the phone, which complements your in-house hardware systems, allowing you to take advantage of all payment methods.
This is obviously a huge advantage for a busy medical practice, when patients are offering payment in person, over the phone and online. For transactions that take place in the office, Clover POS offers the Clover Mini, a POS device that includes a display screen, pin pad, receipt printer, and can be pivoted for customer card swipe. This all-in-one device is one of the best on the market and it will meet all of your business’s needs.
Clover systems also allow you to securely store patient electronic health records (EHRs). This means that with Clover you can have all your patient data, payment and health, in one secure location! Patients want to know that their information is private and protected. Clover has multiple layers of protection – including two-factor authentication and end-to-end encryption – to make sure patient data is secure from the moment their car is swiped. This kind of security is important for all small businesses, but it’s critical in a medical practice.
Clover also has its own app market, with plenty of apps that facilitate customer analytics, so you can take advantage of all this data you’re gathering to personalize your interactions with your patients.
Read more about how Clover helps with customer analytics here.
We mentioned that Clover comes with an extensive app market, which we’ve discussed, here. What you may not consider when thinking about apps, is the needs of your younger patients! The Clover app market comes with many options for keeping children entertained. This can be beneficial as a distraction when they are receiving treatment themselves, or to avoid disruption when parents are receiving treatment.
One of these innovative apps is called Fun and Games, by Abreeze Technology, which prints coloring sheets and games using your receipt printer. This also has the option to create custom designs using your branding.
At Cornerstone Credit Services, we take the convenience of this payment processing solution to the next level by installing it for you, as official vendors. We will set up your new Clover POS and Virtual Terminal and train your staff in their use, providing support for the products and recurrent training on their operation as needed.
Every one of our clients receives a dedicated customer service representative and access to a U.S.-based 24/7 help desk. We also provide replacement parts for the Clover Mini and paper refills whenever you run out.
Are you ready to get started with Clover POS at your medical office? Clover POS is the most technologically-advanced system available. We would love to talk with you about your unique needs and find a solution that is best for you. Schedule a free consultation today.